Your Dolphin E-mail Caught In Spam Tuna Net?
Let me ask a couple of questions:
- If (potential) customers sends an e-mail to your company, do they want to receive an answer?
- If you, in return, e-mail your customer, do you expect that your e-mail is delivered to the customer?
Well, in my case, I answered "YES" on both questions. After all, the customer asks for an answer, so it's normal to expect that when you send an e-mail in return, that the customer receives it.
Unfortunately, this is no longer the case.
t is highly important that you get this point, so let me rephrase that:
If you send an e-mail to a customer that the customer wants and expects, it may be that (s)he never receives it!
Sebuah Object Terbang yang ditembak oleh sebuah pangkalan udara Los Angeles
